Before placing the order on last Wed, I called the CS and they promised me that the order can be delivered on last Fri. As such, I placed the order immediately on Wed morning. I am so disappointed that the order cannot be delivered on Fri as promised. What worst, there is no further update from WnP until I checked with your staff by WhatsApp on last Sat. Your staff, Edward, even asked me to track the order with the delivery company on my own! It is totally unacceptable and the worst online shopping experience for pet goods. I hope your boss can notice on this and take remedy actions to improve the service accordingly. I have no plan to shop with your company in the foreseeable future. Thanks for attention!