Great to get your medication, but any other support not there. It would be better if they provided a community of people to talk to each other and share their experience with each other. It would be better if they integrated an ap to record your weight and what you eat and drink. The medication is sent from a reputable pharmacy - Strive in Gilbert, Arizona in a mini ice chest with extra syringes and it is working for me. It's just that it could be better. Better support. They do answer your emails quickly. But there is no real support there. If all you want is your meds, it is great. If you want support, it is not.