Excellent customer service. It was very prompt assistance, and they knew of an issue with getting my identity verified before I did (I had to use my VisaDebit card without my name on it etc.) I was quite impressed with how promptly I received an email that there was a problem. Mark was great, and I believe Ana initially emailed me as well? I’m sure they all are happy to help their customers when needed. Great job, I will be using XCoins in future. I’m glad my bf, who recently helped me with my first trade, suggested your site! It’s very easy to use compared to others! Have a great rest of your week, team. Regards, Kristie S.