Interesting experience that’s why I am adding a review. The goods were delivered in good condition however the driver asked for a balance of £80 to be paid, he seemed somewhat disappointed when I said I would make the payment online. I went back into my account to check as I had paid the original quote of £55 so I wasn’t expecting any further charges. Online it said I had a balance of £30 for packaging, I had declined the packaging option as the goods did not require packing, the other £50 on top of the unwanted packaging wasn’t listed. The driver called the office, he said he didn’t have any information on his phone. The lady who picked up said that they thought the items needed packaging so the £30 charge was due. I paid it but guess what, I won’t ever use this courier services again. Dubious driver and additional charges so beware.