Shocking service. Paid and waited 7 and a half weeks only to be told they couldn't fulfil collection. We paid for after 5pm and weekend collection, and they repeatedly tried to collect middle of the day. Really poor communication, they didn't realise they offered out of hours collection, even though I'd paid for it on their website. Took £250 off our children's charity, messed us around for 7 and a half weeks, then let us down. Two weeks on still no refund, and no communication! Do not go anywhere near this company! I've reported to trading standards and there is currently an investigation in place. DO NOT TRUST OR USE Dan Brookes June 2023