This was booked by someone else arranging for collection from my house. The collection itself was ok, really friendly helpful driver (though he looked tired and had been driving for 14 hours that day which doesn't sound right/safe). Arranging the collection however was very frustrating; the booker had specified weekend collection essential, but was offered weekday collections on 3 seperate occassions. At each rejection 'weekend collection only' was given as the reason ... only to be offered another weekday as an alternative! In the end we gave up and I accepted a Friday evening collection which was just about do-able. I wouldn't use this company again; they don't listen to the customer and I think they over work their drivers.