AVOID THESE PEOPLE LIKE THE PLAGUE - THEY ARE CHARLATANS AND RIP-OFF MERCHANTS! They will take your money and destroy your goods. And then lie about it. Absolutely terrible. A framed mirror with shelves bought on ebay and photographed immediately before collection by this company arrived wrecked. The glass was intact, but various parts of the frame and shelf supports had been ripped off. The delivery men left this extremely heavy item at the bottom of a long uphill driveway - I could barely manoeuvre it into the car, as it was so big and heavy. The packaging, for which, along with insurance, I had been charged extra, was entirely inadequate, comprising one layer of bubble wrap and one of heavy-duty clingfilm. This did not even cover the whole of the item, some parts being left exposed. Upon unwrapping, it was found that one side of the main mirror was unfixed, because that part of the frame had been knocked off and the fixings were sheared off. Several shelf supports were similarly knocked off, with fixings sheared off. One decorative panel was missing entirely. Xpert Delivery refuse to accept any responsibility, claiming that the item was falling apart upon collection. This is NOT TRUE! The photos taken immediately prior to collection prove this and are time-recorded. Xpert Delivery communication is terrible - they do not acknowledge any emails and cannot be contacted by phone. Replies are only elicited following promises of bad reviews and even then are simply blocking devices, full of untruths. They asked for photos of the damage, which had already been sent in the first instance and then just came back with more untruths. AVOID THESE PEOPLE LIKE THE PLAGUE - THEY ARE CHARLATANS AND RIP-OFF MERCHANTS! They will take your money and destroy your goods. And then lie about it.