I paid extra for a small table to be packaged at uplift - it was NOT! When it arrived here, at some time in transit, it had been wrapped in bubble wrap - but was BADLY DAMAGED. They waived the balance of the delivery fee. The COST of REPAIR was £118!!! They told me that if I claimed their Insurance I HAD to pay the EXCESS of £100 and would only be entitled to 1/3rd of the claim as 3 people were involved! Well 2 were INNOCENT, it was damaged whilst in their "Care"! In my opinion they are unreliable, unhelpful and untrustworthy - DO NOT USE. Xpert Delivery - EXPERT they are not - save yourself all the hassle - AVOID USING this company!!