You just deleted my comment. Well, I will keep writing it to warn other customers. I have never seen a shop like this. I know my order is not a big one, so you just treated me like this. Saying lies to me "Will inform our production" and then after 2 hours told me that "We didn't managed to change it as our courier already collected for delivery to deliver it on time." At the beginning you said would customize it for me and I paid extra $40 for that and at the delivery day you just showed me that you just replaced the cotton into 2 pieces of pine cone? And your attitude is just like: Accept it or leave it. And the order also delayed even though you said you won't. Such a disappointment! But still the most horrible thing is that you just ignored my request of changement and delivered it out. I didn't know nowadays Singapore got this kind of lousy shop like you. You are a flower shop, not a lier shop. How could you treat your customers like this? Doing business in this way, must be a failure. Will never order from you. Hope other customers smart enough to stop ordering from this lousy shop.