Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

XpressFlower Reviews

4.7 Rating 5,191 Reviews

93 %

of reviewers recommend XpressFlower

Company Reviews

Product Reviews

4.7

Based on 5,191 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower .com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

Write Your review

Tell us how XpressFlower made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

XpressFlower 5 star review on 26th April 2024

XpressFlower 5 star review on 13th April 2024

XpressFlower 5 star review on 12th April 2024

XpressFlower 5 star review on 12th April 2024

XpressFlower 5 star review on 10th April 2024

Mr Chor Kwang Tay

XpressFlower 5 star review on 8th April 2024

XpressFlower 5 star review on 6th April 2024

649

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best place to buy flowers for your loved ones. The entire experience is seamless. From the time you select your flowers, to payment to post purchase follow ups. Highly recommended!”

XpressFlower 5 star review on 26th April 2024

Posted 8 hours ago

“nice flowers”

Posted 20 hours ago

“Helpful and fast response”

Posted 21 hours ago

“Once again your delivery of flowers were beautiful and on scheduled delivery time”

Posted 3 days ago

“i am pleased with my order (Hamper FH2212) delivery was swift. However, during making the order on-line, the organic apple juice were out-of stocks, if this could be replaced with a better quality item, that was perfect. In addition, i was informed, very last minute (on the very day of delivery - morning) that the strawberries is out. i would had thought so that you can find it easily in any supermarkets duting the night before or the next morning. Instead you choose to replace it with a cheaper value of blueberries. i requesed for add-on fruites to be compensated for the short-fall. i was quite taken a-back while i can accept during order placement, the juice item was out of stock. it was not quite acceptable for the 2nd item or last min (strawberries) were out of stocks too! The florist could have informed me earlier - the day when i placed order (yesterday 22 Apr) and not about to deliver on the actual day i.e. 23 Apr morning. i spoke and rectified this with Ms Venus if any complimentary should be included, but this turned down and not considered at all. finally i requested to change from a brown basket to a white one, however this item were not available too. Above all, i selected Xpressflower for good reviews, some how i might had deceived due to 'no stocks' in one and more items, such as the organic juice, strawberries and finally the white basket!!”

Posted 4 days ago

Hi Wendy, Thank you for taking the time to share your experience. We're sorry to hear about the unpleasant experience with your recent purchase. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. Rest assured that I will raise this concern to the specific department involved to address further and avoid it from happening again. As a token of our apology, we would like to offer you discount voucher which you can use on your next purchase with us, one of our CS representatives will reach to you regarding this voucher. Again, apologies and we hope to have the opportunity to serve you better in the future. Thank you again for your feedback and for choosing Xpressflower. Sincerely Chuck CS Manager

Posted 4 days ago

“First time I make the purchase here. In short, very happy what I requested and was prepared. great customer service. In future will come again. 👍👍👍”

Posted 5 days ago

“Efficient service. Nice arrangment.”

Posted 5 days ago

“The flower arrangement and choice of flowers looks beautiful and fresh”

Posted 5 days ago

“Ordered condolences flower stand for funeral wake. The order process is very efficient and well handled by Lai. The order was processed promptly after payment. I get progressive updates (from dispatch to delivery) on my order with pictures attached. A hassle free order process with excellent after sales experience. Highly recommended for any floral order!”

Posted 5 days ago

“Good service and keep update the process to buyers excellent service”

Posted 1 week ago

“beautiful flowers and prompt delivery”

Posted 1 week ago

“Very good service..delivery on time Simply Amazing thank you guys”

Posted 1 week ago

“Excellent service as expected from receiving payment till delivery as indicated time frame”

Posted 1 week ago

“Easy to browse and get what I want. I requested for a slightly earlier timing to deliver before 5pm instead of before 6pm and they did it.”

Posted 1 week ago

“Good service and prompt delivery. Definitely will go back for more purchases.”

Posted 1 week ago

“very helpful and patience customer service officer, Venus”

Posted 1 week ago

“Friendly and helpful Lailanie.”

Posted 1 week ago

“Very satisfied and impressed with the customer services. Simple to order and pay online. Proactive, efficient, patient and courteous handling of order. Provides additional services readily. Timely response to request and delivery despite same day order. Flowers are looking fresh and colourful. Many beautifully arranged flower bouquets at decent prices for selection in the catalogue. Could do with more condolence messages for selection to use. Loyalty members discount for orders available. Highly recommended. Will return for future needs.”

Posted 1 week ago

Hello Daniel, Thank you so much for your 5-star rating and the positive feedback! We are happy to hear that you had a pleasant experience with your first purchase with us. It's wonderful to know that our online ordering and payment process was simple for you, and that our team has been helpful all throughout the process. We are also glad that we could provide the additional services you needed and that we were able to respond to your request and deliver the flowers in a timely manner, despite it being a same-day order. We appreciate your compliment on the freshness and vibrant colors of our flowers. Thank you for your feedback regarding condolence messages; we will take this into consideration and work on expanding our selection for you. And lastly, we are pleased to hear that you enjoyed our loyalty members discount and that you highly recommend us. We look forward to serving you again for your future flower needs. Best regards, Xpressflower Team

Posted 1 week ago

“Flowers was as shown & delivered on time. The flowers were beautiful. Thank you”

Posted 1 week ago

“Good effort to update progressively order delivery process and even share photos as evidence of what was delivered. Good job and keep it up!”

Posted 1 week ago

Dear Customer, Thank you so much for the wonderful review! We sincerely appreciate your kind words and are thrilled to hear that you had a positive experience. We're glad you appreciated our effort to update the order delivery process progressively and sharing photos as evidence of what was delivered. Our team strives to go above and beyond to ensure customer satisfaction, and it's truly rewarding to see our efforts recognized. Once again, thank you for taking the time to leave us a positive review. Your support means a lot to us! We will definitely keep up the good work and continue providing excellent service. Best regards, Chuck CS Manager

Posted 1 week ago

«
1
2
3
4
5
»

XpressFlower is rated 4.7 based on 5,191 reviews