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XpressFlower Reviews

4.7 Rating 6,044 Reviews
93 %
of reviewers recommend XpressFlower
Company Reviews Product Reviews
3,497
 Questions Insights Metrics Info
4.7
Based on 6,044 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read XpressFlower Reviews

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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90
Unverified Reviewer
“很好 花到了很漂亮！送的也挺快的”
Helpful Report
Posted 1 week ago
Hazirah
Verified Buyer
“Have always bought from XpressFlower, in store and online, doesn't disappoint. Although the price is definitely on the mid-high range.”
XpressFlower 5 star review on 12th May 2025
Helpful Report
Posted 1 week ago
Bruce
Verified Buyer
“The service is good. Website is ok.”
Helpful Report
Posted 1 week ago
Adly
Verified Buyer
“Seamless process, very smooth and easy to place an order. CS staff was patient and responsive to queries. Excellent for last minute gifts”
Helpful Report
Posted 2 weeks ago
Niharika Shrivastava
Verified Buyer
“Thank you for the quick service.”
Helpful Report
Posted 2 weeks ago
Grace
Verified Buyer
“Beautiful arrangements at reasonable prices”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Flowers turned out so beautifully! Exceeded my expectations. Thank you”
Helpful Report
Posted 2 weeks ago
Gladys Lin
Verified Buyer
“Hi, I really appreciate your young staff (Rinnie )that help me with the Order. As I don’t use pay now, payla, internet I not interested in doing. I rather pay, cash, credit or net. And is very very patience with my order. No rushing to attend to other customers. That should be the way to serve customers. Once again thank you Rinnie if I remember her name correctly. 🫶🏻”
Helpful Report
Posted 2 weeks ago
Tze Lim
Verified Buyer
“Very pleased as the product is exactly the same as the image. The flowers are so fresh and well packed. Thank you so much.”
Helpful Report
Posted 2 weeks ago
Calvin
Verified Buyer
“Kudos to your team in setting up a nice flower stand despite a very short notice. And the service team is very responsive on helping me change some little details after order is placed.”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Fresh flowers with thoughtful flower arangement. Good customer service and delivery.”
Helpful Report
Posted 2 weeks ago
Christopher Eng
Verified Buyer
“Order got mixed up, but generally ok.”
Helpful Report
Posted 2 weeks ago
Zack
Verified Buyer
“The arrangements was good. Delivery within the time frame. Nicely, decorated. My wife love it...thank you.”
Helpful Report
Posted 2 weeks ago
Anonymous
Unverified Reviewer
“lovelyn is patiance flowerist！”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Sam was very helpful and prompt in answering my queries. Everything was smooth with the order process till delivery. Thank you Sam. Appreciate your great help.”
Helpful Report
Posted 2 weeks ago
Zulyati Amin -
Verified Buyer
“I was completely impressed with their professionalism and customer service.”
Helpful Report
Posted 2 weeks ago
Jenny -
Verified Buyer
“Support agent is prompt in replying to whatsapp and helpful”
Helpful Report
Posted 2 weeks ago
Jesline
Verified Buyer
“Been supporting Xpress flower for long. The flowers is always fresh and brighten the day.”
Helpful Report
Posted 2 weeks ago
LI MING LOW -
Verified Buyer
“1. Suggest you re-look into your process and service level for urgent request. Whilst customer is agreeable to top-up extra for urgent request, you should ensure that their order is being processed accordingly. 2. I do not understand the rationale why your staff request to communicate via HP when i call and just maybe 2 text message later, request to communicate via phone call. Since I was already on the line, why can't they ask for all the info needed?”
Helpful Report
Posted 2 weeks ago
Hi Li Ming, Thank you for sharing your feedback with us. Upon reviewing your order, we noted that everything was confirmed by 3:20 PM, as explained by my colleague and acknowledged by you. For our express delivery service, we require at least three hours to process and deliver an order, ensuring it is carefully prepared and delivered on time. We apologize for the confusion with the communication process during your order. Our usual practice is to handle order details through messaging, as it allows customers to provide information more clearly. After an initial phone call, we often ask if customers are comfortable continuing via text for ease and accuracy. However, we understand your concern and will review our process to improve how we manage urgent orders and streamline communication. Thank you once again for your valuable feedback. We genuinely hope for the opportunity to serve you better in the future. Sincerely, Chuck CS Manager
Posted 2 weeks ago
Anonymous
Verified Buyer
“Prompt delivery.”
Helpful Report
Posted 2 weeks ago
XpressFlower is rated 4.7 based on 6,044 reviews
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