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XpressFlower Reviews

4.7 Rating 5,213 Reviews
93 %
of reviewers recommend XpressFlower
Company Reviews Product Reviews
2,603
 Questions Insights Metrics Info
4.7
Based on 5,213 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read XpressFlower Reviews

About XpressFlower:

Xpressflower .com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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QQ
Verified Buyer
“Needed the flower stand to be send next morning, ordered at 11+pm. Xpressflower name really living up to its name 😂 confirmed my ordered next morning at 8+ and got it delivered in time! They will even send you how it looks like via email before delivering the item. I think their flow of work is perfect. If I ever need to order flowers again, I know xpressflower will be my top choice! :)”
XpressFlower 5 star review on 28th March 2024
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Very pro-active and helpful. Has asked for suggestion, requested for a change of color of the stand and add-on ribbon of specific color. All the requests were looked into and came back with what we want. Plus timely update and delivery. Like the quality service!”
Helpful Report
Posted 1 month ago
Jasmine Yeow
Verified Buyer
“Thank you for the updates along the way. There were also photos sent to us before delivery. Appreciate the smooth process - from ordering to delivery.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Floral wreath was delivered timely and the choice of flowers were quite similar (color of roses was different tho) to product image on the web.”
Helpful Report
Posted 1 month ago
Dias
Verified Buyer
“Delivery time though is from 6pm - 10pm. I never really expect the flower to be delivered at 9.50pm right on the dot. There is an email informing me the flower was picked at 6.50pm but delivered at 9.50pm. Understood the flower still delivered before 10.00pm but the experience is not pleasant with the driver delivered me the flower in a rush not informing me how to turn in the LED light and left without telling me where is my birthday card. Leaving me to searching through the birthday card hidden in the flower. Pulling out the I LOVE U led light to turn on.”
Helpful Report
Posted 1 month ago
Amber
Verified Buyer
“Quality flora and you get what you paid for. Good services as they shared post delivery photos of the item being delivered and the flora arrangement. Which is good as it provides sender with assurance and also a look at their selected gifts look like. I like this service. Never gotten one from other florist before.”
XpressFlower 5 star review on 27th March 2024
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Very quick reply and professional service”
Helpful Report
Posted 1 month ago
Winnie AG Tay
Verified Buyer
“Satified with the service. However, the look of the photo taken vs the picture on catalogue slightly differs with on the selection of flower for the hamper; otherwise it would be perfect.”
Helpful Report
Posted 1 month ago
Hi Winnie, Thank you so much for taking the time to share your feedback. We are delighted to hear that you were satisfied with our service. Our team works hard to ensure that every customer has a positive experience with us. We apologize for the slight difference in the appearance of the flower selection for the hamper compared to the picture in our website. We understand how important it is for the flowers to match your expectations, and we strive to improve our accuracy in this aspect. Your valuable feedback helps us identify areas for improvement, and we will definitely take your comments into consideration to enhance our services further. We are committed to delivering nothing less than perfection. Thank you once again for choosing Xpressflower. We look forward to serving you again soon and providing you with an even better experience. Best regards, Chuck CS Manager
Posted 1 month ago
Anonymous
Verified Buyer
“Friendly service, timely delivery, beautiful flowers and a happy girlfriend 👍👍😀”
Helpful Report
Posted 1 month ago
Sally Tan -
Verified Buyer
“Staff are very efficient and helpful as always. Very proactive in sharing alternative options and willing to go the extra miles to help. Flowers are fresh - always!”
Helpful Report
Posted 1 month ago
Hi Sally, Thank you so much for your outstanding 5-star rating! We truly appreciate your kind words and your loyalty as our customer. We are delighted to know that our staff's efficiency, helpfulness, and proactiveness in sharing alternative options have made a positive impact on your experience. Going the extra mile to assist you is what we strive for! Moreover, we are delighted that you found our flowers to be fresh – we take great pride in providing the best quality possible. Once again, thank you for your continuous support and being a loyal customer. We look forward to serving you in the future! Warm regards, Xpressflower Team
Posted 1 month ago
A T Ramanathan -
Verified Buyer
“Excellent services”
Helpful Report
Posted 1 month ago
Fazli Aris
Verified Buyer
“Easy to order. Product received similar to representation on website. Customer service intuitive. Well done!”
XpressFlower 5 star review on 23rd March 2024
Helpful Report
Posted 1 month ago
Hello Fazli, Thank you so much for the wonderful note! We're happy to hear that you had a smooth transaction when placing your order and that the product you received was similar to what is posted in our website. Your compliment about our intuitive customer service has truly made our day:) We appreciate your loyalty as a customer and we are delighted to have you as part of our Xpressflower family. Thank you once again for taking the time to leave a positive review. Your support means the world to us! Best regards, Chuck CS Manager
Posted 1 month ago
Jun Leng
Verified Buyer
“The flowers were mostly wilted and not very nice”
Helpful Report
Posted 1 month ago
Hi Jun, Thank you so much for taking the time to provide us with your feedback. Apologies on any inconvenienced we have caused. Let us check on this internally, one of our CS representatives will reach you to get more details. Sincerely, Chuck CS Manager
Posted 1 month ago
Anonymous
Verified Buyer
“Good variety of flowers, hampers, etc. One stop for gifting. Delivery has been consistently reliable. Customer is also kept in the loop (order received, delivered, etc) with regards to the delivery.”
Helpful Report
Posted 1 month ago
Chong Hong Kheong -
Verified Buyer
“Fast & Efficient service - 24/7 👍👍👍👍 Very easy to order online and very very prompt delivery service. Keep It Up !!!!”
Helpful Report
Posted 1 month ago
Pei Ying Lim
Verified Buyer
“Efficient and reliable service from ordering at the retail shop at compass one to arriving the order to my venue. Appreciate the updates on the changes of flower with a courtesy call too😊”
Helpful Report
Posted 1 month ago
GRACE
Verified Buyer
“very cute bouquet”
Helpful Report
Posted 1 month ago
Elsie Tan
Verified Buyer
“The person told me not all fruits are available but will replace other fruits w same value and let me know the change and send me a photo. I didnt get it.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Service is good, received email update of the order status from confirmation to delivery.”
Helpful Report
Posted 1 month ago
Raymond Ho -
Verified Buyer
“Efficient and precise”
Helpful Report
Posted 1 month ago
XpressFlower is rated 4.7 based on 5,213 reviews
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