XpressFlower have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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Hi Sam, thank you for your email. You are welcome! I' m very happy with the purchase of the flower wreath from X'press Flower.com. The service is excellent! And the price is very reasonable. Thanks very much for the discount too. I will definitely recommend my friends and relatives. I would like to thank Ee How too. GOOD-DAY! 👍👍👍
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- Joanna Tan
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First time getting from XpressFlower, was told previously by friends that flowers are expensive. But hey, flowers are expensive everywhere in Singapore however the quality of the service I got from purchase to delivery was great, worth the price.
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- Jay Lim
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The price was consistent and clearly shown.
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- Elean
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Once again your delivery of flowers were beautiful and on scheduled delivery time
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- Anonymous
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i am pleased with my order (Hamper FH2212) delivery was swift.
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- Anonymous
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Ordered condolences flower stand for funeral wake. The order process is very efficient and well handled by Lai. The order was processed promptly after payment. I get progressive updates (from dispatch to delivery) on my order with pictures attached. A hassle free order process with excellent after sales experience. Highly recommended for any floral order!
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- Jeremy Tan
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I am not at all happy with the service and experience.. 1st they called me and told me to change the color of folowers as they were not available and then once i received the parcel, the picture on the photo frame was someone else's photo and not the one i uploaded.. i am extremely disappointed as they ruined my surprise!! I am asking for a refund and a sorry note..
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- Nawaz Abdul Hameed -
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I did not know your process and was in a hurry. I got the bill then I google Xpress flower, the first web site pop up with a phone then I paid immediately. Later I realised it is the wrong site. Then I received your official link to pay, so I paid again.
I have not been able to get the refund from the wrong guy yet :-(
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- Kim Hoo
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This is the 2nd and last time I’m ordering from you.
The first time I ordered for my mother in April this year, you missed a box of chocolates.
Today you send a delivery to my girlfriend and had left out a card and message that I’ve already paid for.
This is truly a disappointment and I DEMAND a refund and an explanation!
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- Helly Faith
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Very satisfied with the standard of service, Thank you
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- Sylvia
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First time I make the purchase here. In short, very happy what I requested and was prepared. great customer service. In future will come again.
👍👍👍
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- Selva Selva
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Efficient service. Nice arrangment.
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- Anonymous
