“
I am not at all happy with the service and experience.. 1st they called me and told me to change the color of folowers as they were not available and then once i received the parcel, the picture on the photo frame was someone else's photo and not the one i uploaded.. i am extremely disappointed as they ruined my surprise!! I am asking for a refund and a sorry note..
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posted 2 months ago
- Nawaz Abdul Hameed -
“
I did not know your process and was in a hurry. I got the bill then I google Xpress flower, the first web site pop up with a phone then I paid immediately. Later I realised it is the wrong site. Then I received your official link to pay, so I paid again.
I have not been able to get the refund from the wrong guy yet :-(
”
posted 2 years ago
- Kim Hoo
“
This is the 2nd and last time I’m ordering from you.
The first time I ordered for my mother in April this year, you missed a box of chocolates.
Today you send a delivery to my girlfriend and had left out a card and message that I’ve already paid for.
This is truly a disappointment and I DEMAND a refund and an explanation!
”
posted 3 years ago
- Helly Faith
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Ordered a wreath but it came looking different.. Only had 1 type of white flowers when the online pic showed a few other types of purple flowers too. Disappointing, but after feedback their cs team followed up promptly with a replacement wreath, but since cortege left, they offered a partial refund.
”
posted 3 years ago
- Catherine
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The hamper was finally delivered to my brother in law the following day, only after we insisted on a total refund if XpressFlower could not upkeep their promise.
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posted 3 years ago
- Haslinda Othman
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And I'm the sender only got to know about this when your customer service mistakenly called me to look for my friend!!! This is absurd! I want to seek for a refund for this and expect a follow up.
”
posted 3 years ago
- Anonymous
