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XpressFlower Reviews

4.7 Rating 5,213 Reviews
93 %
of reviewers recommend XpressFlower
Company Reviews Product Reviews
2,603
 Questions Insights Metrics Info
4.7
Based on 5,213 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read XpressFlower Reviews

About XpressFlower:

Xpressflower .com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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George Lim
Verified Buyer
“Pleasant experience, polite and helpful service, showed me various bouquet designs that suits the occasion. Thank you.”
Helpful Report
Posted 5 days ago
Valerie Tan
Verified Buyer
“Fast delivery and response by CS team”
Helpful Report
Posted 1 week ago
Selva Selva
Verified Buyer
“First time I make the purchase here. In short, very happy what I requested and was prepared. great customer service. In future will come again. 👍👍👍”
Helpful Report
Posted 2 weeks ago
Thunder Tan
Verified Buyer
“The flower arrangement and choice of flowers looks beautiful and fresh”
Helpful Report
Posted 2 weeks ago
Katherine Chuen Hui Ling
Verified Buyer
“Easy to browse and get what I want. I requested for a slightly earlier timing to deliver before 5pm instead of before 6pm and they did it.”
Helpful Report
Posted 2 weeks ago
Mr Tan
Verified Buyer
“Prompt delivery in good condition. Just hope that confirmation can be earlier.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Despite having some small hiccups on the payment, but the CS agent replied quite promptly after sending my Whatsapp message. However, I managed to re-order again and made my CC payment again. Will definitely order again.”
Helpful Report
Posted 1 month ago
Melina
Verified Buyer
“Same day delivery and notification with photo of boquet and delivery time is useful”
Helpful Report
Posted 1 month ago
Winnie AG Tay
Verified Buyer
“Satified with the service. However, the look of the photo taken vs the picture on catalogue slightly differs with on the selection of flower for the hamper; otherwise it would be perfect.”
Helpful Report
Posted 1 month ago
Hi Winnie, Thank you so much for taking the time to share your feedback. We are delighted to hear that you were satisfied with our service. Our team works hard to ensure that every customer has a positive experience with us. We apologize for the slight difference in the appearance of the flower selection for the hamper compared to the picture in our website. We understand how important it is for the flowers to match your expectations, and we strive to improve our accuracy in this aspect. Your valuable feedback helps us identify areas for improvement, and we will definitely take your comments into consideration to enhance our services further. We are committed to delivering nothing less than perfection. Thank you once again for choosing Xpressflower. We look forward to serving you again soon and providing you with an even better experience. Best regards, Chuck CS Manager
Posted 1 month ago
Chong Hong Kheong -
Verified Buyer
“Fast & Efficient service - 24/7 👍👍👍👍 Very easy to order online and very very prompt delivery service. Keep It Up !!!!”
Helpful Report
Posted 1 month ago
Elsie Tan
Verified Buyer
“The person told me not all fruits are available but will replace other fruits w same value and let me know the change and send me a photo. I didnt get it.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Service is good, received email update of the order status from confirmation to delivery.”
Helpful Report
Posted 1 month ago
Jason Chong
Verified Buyer
“Website is user friendly, like the ability to include billing address to a company, and the updates received through email. Delivery is prompt.”
Helpful Report
Posted 1 month ago
Peter Siva
Verified Buyer
“Smooth process and timely delivery. Good customer service”
Helpful Report
Posted 2 months ago
Lee
Verified Buyer
“Fast & good”
Helpful Report
Posted 2 months ago
How Kok Koon -
Verified Buyer
“Good response from Nica 👍”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Good experience. But suggest you guys enable your online order platform to enable payment as well and lessen the work for yourselves with manual input of order details and sending payment links afterwards. Would have been more seamless. Thanks.”
Helpful Report
Posted 2 months ago
SHALEHA
Verified Buyer
“Flower arrangment was same as advertised. Was informed of delayed and updated delivery.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Best thing is the same day delivery if the order is in by 3pm. Good is the notification of each step done for delivery and after delivery, plus friendly staff on the hotline. Improvements needed: list of hospitals must be current; my delivery order did not have a signature of receipt with the date and time indicated; in the website it would help customers if there was a section of all same day delivery arrangements so that no time is wasted.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Easy to order online and there is email to inform customers before delivery.”
Helpful Report
Posted 2 months ago
XpressFlower is rated 4.7 based on 5,213 reviews
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