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XpressFlower Reviews

4.7 Rating 5,265 Reviews

93 %

of reviewers recommend XpressFlower

Company Reviews

Product Reviews

4.7

Based on 5,265 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower .com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 20th May 2024

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XpressFlower 5 star review on 13th May 2024

XpressFlower 5 star review on 13th May 2024

661

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well done. Keep up with Updating Status.”

Posted 11 months ago

“Delivery was on point!”

Posted 11 months ago

“I went to clementi mall to order and the process is very simple. Flower is fresh and colour is beautiful. Only thing is the delivery company. Attention to the person, they ask other member in the company to help to pass to the receiptant. I don't like this part, it will spoil the surprise.”

Posted 11 months ago

“Convenient.”

Posted 1 year ago

“Fast delivery.”

Posted 1 year ago

“Timely delivery. Ordered slice of cake. Regretted ordering it. Reason being the box is too small for the cake and the cake was squeezed into the box in a sideward position. It looked messy when delivered. Please if u can't change to a bigger box, then don't offer the slice of cake.”

Posted 1 year ago

Hello Salim, Thank you for taking the time to write a review about your experience. Your feedback is valuable, and I have raised it to my team and our management for further review. Here at Xpressflower, we strive to offer the best service and always appreciate hearing from our customers on how we can improve. Thank you for taking the time to help us serve you better. Cheers, Chuck CS Manager

Posted 1 year ago

“Generally was good except delivery notification kind of slow. Have typo error on name, called hotline and issue was settled. After service on following up was good too. Thank you.”

Posted 1 year ago

“Very efficient and professional”

Posted 1 year ago

“Able to deliver on time”

Posted 1 year ago

“Service was impressive, I called Customer Service a few times to make sure I understood the terms as I asked for a customised arrangement. Since it’s Easter I asked for extra lilies, at extra cost, of course. They were very accommodating. As for the flower arrangement, I liked it very much and several of my colleagues admired it too! Kudos, XpressFlower. Outstanding job! Highly recommended”

Posted 1 year ago

“I am impressed with the prompt service. Very friendly and helpful.”

Posted 1 year ago

“Could not login to the website.”

Posted 1 year ago

“Great communication”

Posted 1 year ago

“Good service and selection”

Posted 1 year ago

“Overall satisfied. Instructions/requests were followed. Chat personnel was very responsive to all my queries. Only a bit disappointed in the part whereby delivery is blocked between 7pm to 8pm but delivery guy arrived past 6pm-sh hence recipient was not at the drop off location yet and ultimately delivery guy cannot really speak english so it was a bit of a hassle. But service from the xpressflower itself was satisfactory.”

Posted 1 year ago

Hi Dana, We would like to thank you for your positive comments about the service. We are very pleased that you're satisfied with the overall experience. However, We are so sorry for the few inconveniences you have encountered with the delivery. We are usually known for our promptness and I apologize that this did not reflect on your recent purchase. Hoping that you will still give us a chance the next time. One of our CS representative will call you to rectify the matter. Thank you again for your insightful review and have a great day! Cheers, Chuck CS Manager

Posted 1 year ago

“Flora looks great”

Posted 1 year ago

“Many choice to choose.”

Posted 1 year ago

“The seller is responsive and patient to meet with specific needs for the person.”

Posted 1 year ago

“The flowers look ok but the cake fell in the box.”

Posted 1 year ago

“My receipient claim did not the card note. Please verify.”

Posted 1 year ago

Hi Steven, Thank you for the feedback. Let us check on this internally. One of our CS team will be in touch with you within the day. Thank you, Xpressflower Team

Posted 1 year ago

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XpressFlower is rated 4.7 based on 5,265 reviews