XpressFlower Reviews

Name: XpressFlower
Rating: 4.70

4.7 Rating 6,044 Reviews

93 %

of reviewers recommend XpressFlower

4.7

Based on 6,044 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower.com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

Write Your review

Tell us how XpressFlower made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

XpressFlower 5 star review on 25th June 2024

651

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find this company from internet’s. I feel the price is reasonable and the service is good.”

Helpful Report

Posted 11 months ago

“Gd service. The wreath was pretty and apt of the occasion. I like their ready to use messages. Was very helpful when writing a condolences message. Thank you.”

Helpful Report

Posted 11 months ago

“Service is good”

Helpful Report

Posted 11 months ago

“Good and happy experience! Will continue to order if needed.”

Helpful Report

Posted 11 months ago

“Good and Fast”

Helpful Report

Posted 1 year ago

“The tulips were fresh, but impaled on some stem/wire, which means that the flowers won't be fresh for a long time and highly likely would go to a garbage bin in 1-2 days, unfortunately. Please don't do it next time 🙏”

Helpful Report

Posted 1 year ago

“I like the fact that orders can be processed fast with minimum hassle. However, I think you need to increase your product range”

Helpful Report

Posted 1 year ago

“Website is easy to use and it is great that I can send flowers at the last minute.”

XpressFlower 4 star review on 14th May 2024

Helpful Report

Posted 1 year ago

“Fast response, was able to cater to deliver the flower earlier when asked. Flowers and wrapping r nice too.”

Helpful Report

Posted 1 year ago

“Good order tracking...I find it very useful and glad to know that my order had been fulfilled.”

Helpful Report

Posted 1 year ago

“Pleasant experience, polite and helpful service, showed me various bouquet designs that suits the occasion. Thank you.”

Helpful Report

Posted 1 year ago

“Fast delivery and response by CS team”

Helpful Report

Posted 1 year ago

“First time I make the purchase here. In short, very happy what I requested and was prepared. great customer service. In future will come again. 👍👍👍”

Helpful Report

Posted 1 year ago

“The flower arrangement and choice of flowers looks beautiful and fresh”

Helpful Report

Posted 1 year ago

“Easy to browse and get what I want. I requested for a slightly earlier timing to deliver before 5pm instead of before 6pm and they did it.”

Helpful Report

Posted 1 year ago

“Prompt delivery in good condition. Just hope that confirmation can be earlier.”

Helpful Report

Posted 1 year ago

“Despite having some small hiccups on the payment, but the CS agent replied quite promptly after sending my Whatsapp message. However, I managed to re-order again and made my CC payment again. Will definitely order again.”

Helpful Report

Posted 1 year ago

“Same day delivery and notification with photo of boquet and delivery time is useful”

Helpful Report

Posted 1 year ago

“Satified with the service. However, the look of the photo taken vs the picture on catalogue slightly differs with on the selection of flower for the hamper; otherwise it would be perfect.”

Helpful Report

Posted 1 year ago

Hi Winnie, Thank you so much for taking the time to share your feedback. We are delighted to hear that you were satisfied with our service. Our team works hard to ensure that every customer has a positive experience with us. We apologize for the slight difference in the appearance of the flower selection for the hamper compared to the picture in our website. We understand how important it is for the flowers to match your expectations, and we strive to improve our accuracy in this aspect. Your valuable feedback helps us identify areas for improvement, and we will definitely take your comments into consideration to enhance our services further. We are committed to delivering nothing less than perfection. Thank you once again for choosing Xpressflower. We look forward to serving you again soon and providing you with an even better experience. Best regards, Chuck CS Manager

Posted 1 year ago

“Fast & Efficient service - 24/7 👍👍👍👍 Very easy to order online and very very prompt delivery service. Keep It Up !!!!”

Helpful Report

Posted 1 year ago

XpressFlower is rated 4.7 based on 6,044 reviews