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XpressFlower Reviews

4.7 Rating 5,266 Reviews

93 %

of reviewers recommend XpressFlower

Company Reviews

Product Reviews

4.7

Based on 5,266 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About XpressFlower:

Xpressflower .com is one of Singapore's leading flowers & gifts service provider that has been delivering gorgeous flowers for more than 15 years! Being a major player in Singapore's floral industry, we are committed to offering only the freshest flowers & gifts, backed by service that is both reliable & prompt. Xpressflower .com also carries an extensive range of products including soft toys, cakes, chocolates, wines & champagne and even home and lifestyle products! We collaborate with some of the biggest brands (e.g. Disney, Osim)to come up with the best selection of flowers & gifts!

Visit Website

Phone:

62801007

Email:

cs@xpressflower.com

Location:

160 Paya Lebar Rd, #03-03/04, Orion@PayaLebar
409022

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XpressFlower 5 star review on 20th May 2024

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XpressFlower 5 star review on 13th May 2024

661

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and lots of choices to choose from.”

Posted 7 months ago

“good customer svc follow up”

Posted 7 months ago

“Responsive and pleasantly surprised to receive a follow up email with photos of the flowers”

Posted 7 months ago

“I didn't order the option of LED lights, but it was added into the order. Not so pleasant experience.”

Posted 7 months ago

“Very efficient communication as U informed me upon delivery”

Posted 8 months ago

“Good and fast service”

Posted 8 months ago

“Good, efficient service at Tampines mall, they never say no. Very helpful for requests.”

Posted 8 months ago

“excellent service and helpful staff from the start order till the end of payment processing. But still need to improve when send the invoices to customers on time after the delivery order.”

Posted 8 months ago

“A pleasant experience. Your staff, Ainee n Nurun were both helpful. I made my choice, paid up and that’s it! The flowers were delivered to the recipient the next day. Thank you”

Posted 9 months ago

Dear Customer, I'm glad that our team did a great job. We work very hard to ensure that our customers get outstanding service and it makes us very happy that it reflected during your recent visit. I will make sure that the rest of the team reads your review. Again, thank you for the wonderful note and we hope to serve you again:) Cheers, Chuck CS Manager

Posted 8 months ago

“The Premium Kenya roses are lovely. Will be good if there is some write up on them together with the bouquets. Cos gift receiver ask and we Google abit on its origins to tell a background story. Also option of good local ice-cream to go with gift is great, look forward to more unique flavours fm artisan brands like Udders Mao Shan etc”

Posted 9 months ago

“Difficult to get through the telephone line. Waited 20 to 25 minutes to get through”

Posted 10 months ago

“Nice bouquet.”

Posted 10 months ago

“Excellent service very efficient. Much thanks”

Posted 10 months ago

“Generally good and easy to order. Thanks.”

Posted 10 months ago

“The flowers are great! Thought there is a free card thus input message as per fields advised but my friend didn’t receive it.”

Posted 10 months ago

“Beautiful bouquet and good delivery, unfortunately the recipient didn’t get the personalized message that should have been with it”

Posted 10 months ago

“Good customer service”

Posted 11 months ago

“Thank you for delivering the flowers in good shape. One improvement would be how it can be presented. What held the flower is a random cellulose metal container which does not compliment the beautiful flowers. Really, it could have been presented better.”

Posted 11 months ago

Hi Nazneen, Thank you for the review, we appreciate your feedback and are sorry that the presentation did not meet your expectations. We strive to continuously improve the way our products are presented, and your insights are invaluable in helping us reach that goal. Thank you for letting us know, and we look forward to delivering a better experience to you next time. Again thank you and have a great day! Cheers, Chuck CS Manager

Posted 11 months ago

“Great to receive and seen my mum's surprise & happy expressions at door when we arrived after delivery called me. I didn't expect early delivery as I I thot I have set the time today. Thank you. XoressFlower team. I am enlightened with grateful.”

Posted 11 months ago

“Provided a good service.”

Posted 11 months ago

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XpressFlower is rated 4.7 based on 5,266 reviews