Fast delivery and great online ordering platform experience. The reason why I'm giving a one star is due to how your customer service employee handle their interaction with customer. One of your employee called me to confirm the delivery address. After the confirmation, your employee didn't end the call. She didn't know it too. Most likely she is not Singaporean. More like filipino from what I have heard when she used her native language to somehow making fun of my interaction with her colleagues. I maybe wrong on the national but I can roughly guess what she is talking about. I have to emphasis that this is Singapore. I will not patronising Xpress Flower anymore and neither my friends or family. Good day.