I would like to give a 5 as rating however out of the 3 orders I made I am disappointed with the flower arrangement of one of my orders.I will send the pictures via watsapp and you see for yourself.The customer service lady Venus was excellant.She was very helpful.And I always liked Xpress flowers.I have been walking in for my orders and this is the first time I made an online purchase.However this will not stop me from making another order but I may consider if I had to make multiple orders in a single day.I also would like to appreciate the watsapp service available and also the prompt messaging upon collecting and delivering of flowers.Thank you so much!