Ordered the hamper at 12.30 mid night but have problem with payment. Woke up early morning to complete the payment at 7 am after receiving the link to pay. This is a hamper to hospital. Patience could be discharged anytime. I expect the delivery to be latest before the afternoon visiting hour. At 5 pm I received a message to say that the delivery could be around 8 pm. Sigh ! At 7.10pm I receive a call to say that the name does not match the bed I have indicated. Immediately I called the family to confirm. But unable to reach anyone, the number from call centre was on recording. Managed to send a message through WhatsApp. However call centre returned my call 30 mins later told me that they will deliver before 10 pm. What a mess ! I told the caller to check before giving me standard answer. Finally she checked with logistic, it was delivered at 7.51pm. Wat a service. Need to have a system to communicate better as your business has grown too fast. However the delivery/ logistic is bad. Saw logistic only collect the hamper in the evening. Too too slow for a small island like Singapore. Bad experience. !