though the delivered items looked alright on Photo but unsure in real time. preserved item in vase ? tot was in dome. seriously ! Extremely Poor Wreath Customer / Delivery Service which is not the first tine with the amended messages all not corrected yet delivery without proper checking, update and name of beloved RIP . Many a Times on other deliveries which is so unexpected unpleasing and i have never voice out due to giving chances to your company again and again but this time is again very waste of time , money, energy and trust as you should know the reasons yourselves if you are sincere enough to understand the pain. grief and disappointment. sunmitted as Miss Yin ER however will still use and recommend XpressFlower To All. Hope you all ensure 5 stars all the time all the way on items , cs, delivery.etc