On day of delivery, your staff called me three times - first time, to check address, which was incorrect despite my reminder to rectify it the day before. Second call was to inform me that the choice of ice cream flavor was unavailable. Third was to inform me that the wrong flower order was delivered to recipient. A replacement was promised without charge.
Above were quite inefficient and unsatisfactory service given.
Much improvement is required including reducing phone calls and mistakes made.
5 years ago
XpressFlower has a
4.7
average rating
from
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