My delivery was supposed to be from 5-10pm. However at 9.30pm there was still no news of the wreath being delivered. Hence I reached out over your live chat. Only at that point of time your CS officer told me there’s a change in flowers as the one I ordered is out of stock.
In the end when the recipient reached out to me, she mentioned XpressFlower messaged her about the change in flower instead of me.
It was quite an unpleasant experience especially it was not just any flower but for a grieving family.
5 years ago
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