Hi. I wish to give some feedback. The typo error that I had mentioned was not corrected in the final print out. this has caused us a lot of embarassment as it reflected very badly on the organisation. I believe this is due to carelessness on the part of the sales person who has no care to check for blatant typo errors. The phone connection with the helpline is poor and I find myself repeating myself several times. This needs to be fixed. Also, if technology permits, all orders should be placed by the users online, even for urgent orders. This will help with ensuring all details are correct. From a business perspective, if sales persons do not care about details, how would XpressFlower be able to compete with the other players? what is the advantange that XpressFlowers have?