Dear Sam I have been a loyal customer of Xpress Flower since 2016, however, the last two purchases in 2020 has been rather disappointing. Some of the flowers received today are old and have started to wilt. I had the same experience on a purchase in January 2020 but did not complain as I thought it was a one off occurrence. I hope that Xpressflower can improve it’s quality control to previous standards. Another feedback is that it would be great if the ribbons and other material used are not xpressflower branded. It seems to portray an image of over-marketing and opportunistic branding for a product that is meant to be personal and intimate for the buyer and receiver. Thank you Regards Andy