If there is other options, I will not even provide 1 Star. I am writing with disgust that it is a disaster experience buying from your company. It was meant to be a Birthday Gift and I have laid down clear instructions as follows : 1. Please deliver the flowers on 26 Sep 2020 between 9am - 10.30am or after 12.30pm till 1.30pm. 2. On the online booking form - I have clearly opt for if recipient is not available to received, call me (person who ordered).. 3. I called your CS hotline this morning at 8.42am and 10.05am to remind of the above.. and also instruct CS team to get the delivery person to contact me before delivery. All of the above not done and end up see photo attached... the flowers are just chucked at my doorstep that was meant for a birthday gift to my wife..