I haven't received my order yet but would suggest you communicate that an order has been received and AN EXPECTED DELIVERY TIMEFRAME. I was never sure after placing my order if you really had received it and had no idea when to expect delivery. I'm not in any hurry so if it's 2+ weeks just left the purchaser know so they understand that you are working on it and no further action is necessary. I had to call just to confirm that you really received my order. A waste of your time and mine.