Ordered a product on 9/28. It was posted on my credit card on 9/30. There was never any communication from Yard Outlet regarding my purchase. There was not an email confirmation at the point of purchase. When I called (10/8/19) I was told I did not have a number on my address when the purchase was made. That could have happened, but not likely. Most software programs would not allow you to proceed without a complete form. Then, I'm told, it is back ordered. That was new information, especially since I did not have any information prior to my call. I just cancelled the order. The nice young lady lady said it would take only a few minutes for that transaction. Well see.