My business has had a yell.com profile for 12 months. I have a log in, and I can update some details but not others. I have received reviews on it. I tried to update the company name, and the change did not occur within 48 hours as the site stated it would. I contacted support and they told me I didn't have a valid account, there was nothing live, and that they did not know what I was logging in to. I sent screen shots from within my account, with ID number, log in page and company internal details, again they told me that it didn't exist. What an absolute waste of time and energy, I have been looking at this profile on and off over 12 months, replying to reviews, and now I am told I don't exist? An absolute waste of time, I never got one lead from this site. The only reason I got reviews was from sending links to people asking for reviews, none were given proactively. I would give 0 stars if that was an option