Yell.com Reviews

Name: Yell.com
Rating: 1.21

1.2 Rating 554 Reviews

5 %

of reviewers recommend Yell.com

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1.2

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 30%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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Yell.com 1 star review on 14th October 2024

Yell.com 1 star review on 9th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely horrendous experience with Yell. If I could give them 0 stars I would. My company has invested £750 a month to generate leads and sales with zero results, and I mean zero! not one single phonecall or email through the Yell campaign. I identified an issue after a few months that the Yell campaigns simply weren't working and was ignored by my account manager, nothing was done, not even a reply to my emails. Finally after getting a new account manager and being made another load of promises and offered more solutions 'free of charge' unbelievably the campaign became less visible with less clicks than before. I am approaching the end of a 12 month contract and out of pocket to the tune of £9000. An extortionate amount of money for a small company to lose. Yell have seriously compromised my companies future and maybe have made the lose money difficult to recover from. A scandalous company. Nothing short of daylight robbery. Wish I had the means to take them to court DO NOT USE YELL FOR YOUR MARKETING OR LEAD GENERATION, THEY WILL NOT DELIVER!!”

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Posted 2 weeks ago

“Constant calls when they have been told multiple times we are not interested disgraceful business practices.”

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Posted 2 weeks ago

“My partner and I lost $313,990 Btc to a fake cryptocurrency investment platform A few months Ago, We had made an investment with an online broker who pretended to work with an investment Firm that helped traders and he literally promised huge profits who at the end scammed us and wasn't even responding to our messages. This really hit us hard to a point my husband had suicidal thoughts. Fortunately for us,an old family friend who previously worked with my husband referred us to TheresachinRecovery INC an Inc operative recovery experts. They checked on our case and assured us that our funds were recoverable.Their services and responses were professional and satisfying. They were able to recover all our lost funds and we really appreciated them and forever greatful to their service. Incase you need their services, Email them : t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4 ”

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Posted 1 month ago

“Avoid at any cost!!! Wish I read the reviews before signing up…”

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Posted 1 month ago

“Feeling trapped in a contract with zero results? Are pushy sales tactics leaving you frustrated and empty-handed? You're not alone. After investing nearly £2000 with no leads from Yell, it's easy to feel helpless. But there’s hope! Discover how +MoneioReclaim.com+ transformed my experience. Their expert team diligently analyzed every detail of my case, providing regular updates that brought peace of mind and a real sense of progress. Say goodbye to unfulfilled promises and hello to genuine support! Curious about reclaiming control over your investments? Visit +MoneioReclaim.com+ today and start your journey towards positive change!”

Helpful Report

Posted 2 months ago

“Scammers - should be struck off at Companies House”

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Posted 2 months ago

“I wouldn't touch Yell with anyone else's bargepole any more. Just an awful company. Simple entry level ads package direct debits failed on month 3( not through our fault, there has always been a significant positive balance on this account). Three months went by ( with no leads from Yell) and no comms at all that we were in arrears with them. Sent to collections and an additional £40 fee. Go elsewhere .. Anywhere else other than Yell.com”

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Posted 3 months ago

“very poor customer service. Created profile for my business, and they sent me not a 10-digit customer number, but 8-numbers one. This registration error stopped me from being visible in a search. Tried to resolve this via customer chat - it's like talking to a wall. They were pushing me to a paid subscription and didn't want to resolve the problem they created”

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Posted 3 months ago

“They’re lucky that they have one star, absolute awful company, there sales team is pushy and will do anything for there sale and promise you the world, we signed up for a 12 month contract with promises of generating decent leads but this never happened After 12 month contract and paying Yell almost £2000 they have generated us a total of 0 leads, we have had no messages from customers using yell We have spoken to Yell regarding our conversely throughout the contract for them to say it all takes time for the profile to attract customers and generate leads which they contradicted themselves when selling us the package when we spoke about leaving they assured us we owed them the full amount or court action will be taken Absolutely disgrace marketing team and company small business avoid at all costs you will be throwing money away”

Helpful Report

Posted 3 months ago

“Don’t touch them wanted money and have threatened to use debt collectors I am going to have my day in court with them I have downloaded the messages on whattaoo as evidence The could not even get the website they built to connect to my domain name and they wanted paying Plus they promise loads and don’t deliver STAY WELL CLEAR OF THEM”

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Posted 3 months ago

“This looked real to me when i started trading and investing with this crypto platform, i was able to do all transactions easy and fast and my investment yield a lot of profit, but after few months, i noticed i was unable to make any transaction on my account, i can't even withdraw my money and i reached out to their support multiple times but no response and no return calls, that was when i know i have fallen victim, i quickly reached out to a recovery firm Mrs. Charlotte and her team because i have seen lots of review about them recovering scammed money back and solving account issues, they helped me solve the account issue and helped me get all my money back.... i was lucky to work with her to help get all funds back You can reach her via Email: charlottescotte24"gmail ,com WhatsApp: +1—(254)—426—8392”

Helpful Report

Posted 4 months ago

“My withdrawal attempts failed for months. Despite my efforts to contact customer service via email, I received no response. Upon realizing I had been scammed and lost my money, I was extremely concerned. Thankfully,COVSECLTD*COM assisted me in recovering my investment from the fraudsters.”

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Posted 4 months ago

“These people are liars and a fraud, when they want you to invest with they take you serious and reply you on time but once you invest and fall into their trap they act like they do not know you because that was what happened to me cause they did not allow me have access to my money and i also cannot withdraw my money but all thanks to SP E C TR U M - CR E ST for helping me get back my money from this broker you can reach out to them for assistance and consultation”

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Posted 4 months ago

“This is not a legitimate website. They reply fast once they have your money, but they never get back to you if you want to take another withdrawal. I would not have recovered the more than $100,000 that they had stolen from me if it weren't for the people from the investigative company. I complained online to SP E C T R UM - CR ES T and their helpful staff helped me receive a complete refund of my profit and capital too . They are and have always been among my main sources of support and encouragement.”

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Posted 4 months ago

“This is official the worst company ever. I paid for an website build and never received the website. I had to pay build it myself. To this day they have not finished the website WORRNING! if you have your website build with WIX business managed by Yell account, you will never own or get the website from them. They will force you to pay £100 per month to have the website. If you try to move it to WIX.com Wix will not accept you to move the website as part of the partnership with YELL . Do not sing anything with YELL.com. You will regret it every day.”

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Posted 4 months ago

“Id give 0 stars and that would be pushing it another company promising advertising without one single customer contacting us id spent 2.5k before i said enough is enough, surely trading standards or somebody needs to be in touch with these crooks.”

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Posted 4 months ago

“There are a lot of untrue recommendations and it’s hard to tell who is legit. If you have lost money to scam contact Mrs.Doris Ashley and her team, they will surely help you out. It took me a long time to find them. These include data recovery specialists, but you need a professional recovery agency like Mrs.Doris Ashley and her team to help you get back your lost funds Contact them to recover lost funds as well as all other forms of cryptocurrency. And you can be sure that no matter how long it has been lost, you will still get your funds back. EMAIL: (dorisashley71 (@) gmail com) WHATSAPP: +1---(404)--721---56--08”

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Posted 4 months ago

“Would never recommend absolute con. Sell you a dream, spends hours on the phone and get no where with them. I cancelled my account with them and now trying to say I oh them money for 3 months ago which I apparently frozen. So I rang my bank and they took payment in that month they said I didn’t. And now on the 12th July they paid me money, so rang the bank again and ask is this money that was frozen ?? And they said no yell sent you it and if we froze it it would say it was from my bank. Bunch of cons never use them”

Helpful Report

Posted 4 months ago

“We had a call from Andy, who assured us he could significantly boost our business through advertising. He was very friendly and persuasive, convincing us to advertise with them. Once we signed up and granted access to our website and social media, my business account was blocked by Facebook, citing copyright issues with our ads. This blockage prevented us from responding to messages or accessing our business profile, which had over 5,000 followers that took years to build. I was also locked out of my personal Facebook account, as it was linked to the business page. I contacted Andy, who acknowledged that several of his clients had experienced similar issues and promised to look into it. Later, he informed me that his tech team claimed it wasn't their fault and refused to take responsibility. It seemed too coincidental that I was blocked within an hour of them gaining access. Given our blocked account, continuing to advertise was pointless, so I requested to suspend our account. They assured me they would handle it, but I received no further contact. Then, I got a call from their finance team demanding payment. I explained that we wouldn't pay due to the account being hacked through them. Karen, from finance, initially said she couldn't suspend the account and that I was liable for payments. I insisted she review the recordings of my calls with Andy, who assured me the account could be suspended. After months of no communication, I received another call about the outstanding payment. I reiterated that our account should have been suspended. Karen contradicted herself, first saying it couldn't be suspended, then saying it would be suspended if I refused to pay. She also mentioned referring us to a debt collection agency. I told her to put everything in writing as I am taking them to court. Do not trust this company with your money or grant them access to your social media accounts. They lie about website traffic, manipulate click data, and can ruin your business profile to the point of inactivation.”

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Posted 4 months ago

“I hire Yell.com to provide our company with marketing services. Not only they didn't deliver on their promises and provide poor results they are continue to send us invoices, telling us we are tied to auto renewal contact, although is not explicit in the contract between us. Don't use them and it is just a scam”

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Posted 4 months ago

Yell.com is rated 1.2 based on 554 reviews