Shocking. We took out an advertising plan for 12 months and have seen zero return. All we have had is phone calls from people who have found us on yell and want to sell to us. We have also have email enquiries which are all spam. When it comes to cancelling, I rang up and was in a queue for 40 minutes. Tried the line for the sales team instead and was put through instantly (shock). Now after confirming that I want the plan cancelled now my 12 months is up, I have to wait for a call back from another team member to get this to happen. Amazing how Yell can get you to sign up so quickly but when it comes to cancelling, they make it as hard as possible. Disgusting. AVOID AT ALL COSTS.