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Carwyn Williams
Never never let a Yell sales rep into your home, they are sleazy liars. I agreed to meet up with a reputation rep back in November at my home. He was not helpful at all in terms of the display ad he wanted me to put up. It took him 5 minutes to build the ad, then got into the financial part of the process. This is where it gets to the scam. I told him that I was only willing to take it up for a month as I had previous experiences with Facebook ads and Google, that weren't really producing. He tried to get me to pay £300 a month, where I told told him no chance in that happening, I will try £150 a month instead on a rolling contract. He agreed and took my card details. Once getting the details he was off saying he had to get to another appointment. The ad was a complete and utter waste of time, they say the ad had produced 216 clicks, it had not whatsoever, not through the display ad anyway. Google analytics told me this. 3 months later, I get a debt collection agency letter from Moorcroft saying I owe Yell in excess of £1000. I phoned Moorcroft as to why it was so much, they said that I had entered a contract with Yell of 6 months. NO I damn didn't. I then took steps in making a complaint against the sales rep. The only thing I did was sign for the direct debit on a rolling contract, so what I thought it was. The guy I spoke with dismissed my complaint as I had phoned in January to question the validity of the ad, which in his words made the contract even more valid. I told him to send the agreement, he did, with the title headlined on the agreement “Display - Month rolling contract” then in a very fine print “minimum 6 month contract”. In my eyes this Is a misinterpretation and a massive legal mistake. Which also proves that the “lovely” salesman was a con artist, and signed me up to a 6 month contract without my consent or knowledge. See you in court
6 years ago
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Yell.com has a 1.2 average rating from 584 reviews