Yell representative (John) made various promised to sell our business their 'Google Ads Management' service. Prior to signing with Yell, we were contacted weekly by their representatives, who guaranteed our business would increase. We invested a lot of money with them over a six month period and experienced zero return. We were verbally promised that we could 'opt out at any time'. We are now getting solicitors letters on behalf of Yell citing notice period was required. I have made numerous phone calls and emails to the representatives who plagued me before we signed to them, and none of them will return any of my emails or phone calls. Absolutely disgraceful.