My details were entered incorrectly after spend almost 2 hours on the phone to begin the step up process. phoned and informed Yell the information was incorrect and was told the amendment was made, i then had to chase up an adviser myself for the reputation manager profile to be completed to find out the information was still incorrect and therefore could not be done! so long and short what I was told would be done was not.
not impressed to be honest
5 years ago
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