I have been researching Yell complaints… I have been researching Yell complaints these last few weeks and seen some shocking practices by this firm. I noticed Yell pop up on my Facebook page as a sponsored advert. So I made a comment as I discovered that Yell were non compliant with their direct debt scheme. As a result many people were cancelling their advertising contracts and claiming monies back via their banks as yell were not allowing people to save and download a copy of their account notices or sending them out advance notices of monies due as the direct debit scheme rules require.When I pointed this out to Yell chat on facebook I was told I was abusive. Especially when I pointed out the under handed practices being used by their high level team. I contacted yell today on the 0800 number and was told by the collections team that they were not aware what the conditions were under the banking direct debit scheme. I said how can you send debt collectors after people if you are in breach of the direct debit scheme? We agreed that they need to go and check what the rules are. Shocking. I later phoned back and made the person I spoke to aware that MP's arE now investigating the many complaints because of yell salesman miss selling the products. I told the person I had kept a copy of the yell chat so she could go and check. She said she would. She also took a reference to a vimeo/424744199 video regarding the story of yell.con and some £350,000 claimed back via people's banks. At least she was nice and was very concerned that the whole con was interesting even a Manchester MP that wanted to take up the detrimental practices for those that sign up with yell.con as the video describes. So best thing is to do your due diligence people and Yell so you get the advance notice requirement correct and all the other things revealed in the video. I told yell I hate yell.com like the facebook group under the same name I came across whilst researching facebook. Yell tried to block this review on Trustpilot but after providing proof it was verified