If I was able to award zero stars I would I have now been waiting for a brand-new phone for three days customer services are useless they cannot tell me when this will be delivered the only information I keep getting is that it is unsafe parcel and they would not want to deliver that but after reading these many reviews I understand that this is something that happens regularly absolutely disgusting service I’m currently paying for a contract that I don’t even have the phone for this company should not be allowed to deliver parcels as they clearly are not good at it. No apology no explanation no nothing completely dissatisfied as are many others something should be done about this company!