Reason for non delivery, Driver could not Access property, we live on an open plan estate no gates etc. Redelivered, we get a message that the delivery has been made, 3 hours after it was supposed to be delivered, 2 people at home, note to say the delivery was put through the letter box? It was a case of wine, previous deliveries not happened, excuses such as Breakdowns, damaged cases of wine, left at the wrong address etc. etc. It is criminal,