Don’t use Yodel under any circumstances. Was expecting my delivery, then received an email saying it had been delivered, I checked all around the building and no sign of it. I spoke to customer service who stated the parcel was ‘delivered correctly’ and received by me. I told them it wasn’t so they said they’d be in touch with the depot and get back to me within 24 hours. After 3 days they got back in touch and repeated that it had been ‘delivered correctly’ but refused to tell me exactly where it had been left, or if a photo or signature had been taken when delivered. One of the most unhelpful customer service departments I’ve ever contacted. They responded to my review elsewhere asking my to get in touch to sort out the issue. I did, but they just repeated that the parcel was delivered correctly. Absolutely useless.