Found out my parcel was going to be delivered by yodel after purchasing. A day later they said they’d deliver between 10:30-12:30. They told me the parcel was ‘handed to customer’ at 11:11 which is impossible as I’m in a high rise building and isolating with COVID-19. Any parcels are handed to reception. Reception denied receiving the parcel and showed me CCTV. Company I bought from have refunded me but not happy with Yodel at all.
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