I've actually stopped using bay due to these imbeciles now it seems I'm going to have to stop using amazon too. The best thing to do is go out shopping for goods myself and bring them home in my car.....at least I'll get to keep what I pay for instead of never seeing it and not getting a refund because yodel claim to have delivered....I'd watch those drivers like a hawk if I were a manager yodel.... parcels don't just vanish into thin air.
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