I will not buy anything from a company that uses Yodel to deliver! each time i order something and Yodel are delivering it two things happen, one they just give you an estimate and then it ends up being a few days past it so you wait in days for nothing, secondly the driver will just turn up and dump it somewhere then mark it as delivered 4 years later.
My parcel has been stuck on "at your local depot" for two days now....my house is 20 mins from the depot! how hard can it be to deliver a parcel to a house 20 mins away when you've had it there almost 3 days? ended up fetching it myself and demanding delivery fee to be refunded by seller, Hermes is terrible but recently i have had more good experiences with them than Yodel which says everything!