In Brighton st James street there's the most unfriendly, rude,arrogant person who each time I go there refuses to take my parcel because his internet connection doesn't work. Today , I said " it couldn't be possible each time I come to send a yodel parcel his connection was off.. " And because I said that he said he " will refuse my parcels from now on .. " Unfortunately it's the closest to where I live, the other one on St Georges road.. is not much better.. They reluctantly take the packet as if doing me a favour. Don't you pay those people ? Are they doing You a favour too.. ?.