Once again, and I say that as it happens every single time Yodel are used (always inducing anxiety within me when I realise this) Yodel have lied, have made up a safe place that doesn’t exist and then offer no solution other than “check with your neighbours/check the “poost room” - I live in a block of flats and not a post office, we don’t have post rooms. We have letter boxes. Why would my neighbours have it and not me? Why would they even pretend to deliver to a fictional safe place or deliver to a neighbour when it’s meant to be delivered to me, I was home and I live on the ground floor so it’s not even a chore for a lazy lying driver? Even if they did deliver to a neighbour (they didn’t) then why would they and not to my address? How are Yodel still in business? I am not exaggerating when I say this happens every time. I don’t even get annoyed anymore, as I expect it but it’s still time consuming knowing I have to contact another liar at the office who doesn’t know his a**e from his elbow. Do Yodel use their company as a cover to steal deliveries? That’s a serious question. I won’t stop making you look as bad as you are until you deliver my parcel. You really do scrape the barrel when it comes to your job. God help us all.