Absolutely aweful from minute one, I run a small sideline and this is the first time I have received (or should I say not received) supplies via yodel. The relationship with my supplier is now low because of them. Stuff was meant to be delivered Friday and customer service says “it’s out for delivery!” What a load of rubbish !! that was Friday , i am 8 miles from the hub and offered to pick up but no one home , is anyone home at yodel, is anyone interested , if you have shares in this misfit then sell now … it is so bad bad bad !! No customer service !! Their response to our problems is to shut down the website … there is no issue they just do t want you to know how bad it really is !!!