Completely untrustworthy company. Deliver to the wrong address - not a problem it’s been delivered. Lie about trying to deliver to the right address - it’s not a problem it’s been delivered. Customer contacts the complaints team to complain - it’s not a complaint it’s been delivered. We will fail to meet our contractual requirements but - it’s not a problem we’ve delivered your parcel to somewhere in the UK and you’re supposed to be content. What a complete and utter farce.
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