This company is simply appalling. They either don't deliver (steal?) parcels, or throw parcels in buildings - not actually delivering them to the right door in tenement buildings but throwing them in the main door.
I now refuse to order from any company that uses Yodel. Waste of time and money. Not worth it.
Online system doesn't work; when you speak to an advisor they say they can't help as 'the system is down.' Send dishonest emails to say that parcels are left in made up places (e.g. 'in front porch' - I don't have a porch).
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