Purchased item from Amazon company. They unfortunately used Yodel as the courier. Purchased on 27th November for delivery to my work. First time stolen, as I apparently collected from there warehouse, hundreds of miles from the delivery address. Contacted the supplier, who despatched a second one, again for the same delivery address. Got a delivery slot, nothing arrived. Yodel stated they tried to deliver the item at 17.18 (an hour after the two hour delivery slot) on Monday 12th December but missed us & left a card? My work is staffed till 17.45 and recieve upto twenty deliveries a day from various couriers...so that is obviously another lie. Contacted the suppliers get this delivery sorted out. Told I was getting a special delivery on 20th December...never put out for delivery. Supplier has now refunded the order, even though I told them I just want the item. Will now have a very disappointed son at Christmas. Don't know how they can get away with this. As for the Was your delivery on time option below, add an extra option that your delivery didn't even turn up!