How can you leave my parcel downstairs without saying anything, I live in 3rd floor and leave it downstairs anyone could have took it and it would be my fault! What an awful service, don’t care about the customer! very bad service!!!😡 bicycle costing me £800 living there for anyone to take like I got it for free! Bad bad bad no training to the drivers or something!!!! You want to do business you give good training to your employees!!!!