Two failed delivery attempts on two consecutive days. The problem was that somehow the first line of my address was missing. I contacted the chat agent and established what my address should be. I was advised that delivery would then be the next day. The same thing happened - no delivery. I contacted chat again and got no help whatsoever. Even though Yodel has my address on record, and also the correct address was recorded in the chat transcribes I was told that I would have to contact the seller and sort it out myself. It seems that the Yodel agents are incapable of passing on the corrected address to the driver of the delivery van. I also sent a text message to the driver (mobile number supplied by the chat agent) but he did not even bother to acknowledge the call. (If he was driving when I sent it he surely could have checked the call at his next scheduled stop. I will admit that perhaps the seller made a mistake in the address, which would not have been the fault of Yodel. However there is no excuse on the part of Yodel in not making any attempt to correct the error themselves after I made them aware (on three occasions) of the correct address - I would have expected them to pass on that information to the van driver. What an incompetent organisation. I wish sellers would opt out of using Yodel.