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Anonymous
Well were to start Was expecting a delivery on fri 24th from Argos & yodel was delivering it between 10.34/ 12,34 i keeped tracking it & by 12 45 there was no tracking available & stating that thay had deliverd it & left calling card (which NEVER happend).I phoned Argos again to explaine all this & thay were very helpful & rearranged for a delivery for mon 29th which i stayed in again all day, messaged yodel in afternoon & was told by one of there customer service team thay have till 9pm to deliver on that day i explained that the app was showing it was still at yodel depo but thay could not give me a good explantion as to why; so the tracking app that yodel use is a waste of time .This company needs to retrain there delivery drivers & explaine that its no good delivering or supposingly delivering at the back of people,s properties when people have got front doors with door bells & for the delivery driver to say thay left a calling card (NO SUCH THING happens). I suggest that businesses & companies that use yodel for deliverys have a rethink as genuine people are not receiving them from yodel. i think all parcels should be signed for as anyone can take a photo & say thay have tried to deliver it.I urge Argos to consider who thay get to deliver there goods has you are a brilliant company .But the service yodel provides is disgusting I would not yodel any star ratings appalling service
2 years ago
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Yodel has a 1.1 average rating from 6,411 reviews